Privacy Policy

This policy explains how OneSummit collects and uses personal information when you visit our website, create an account, send an enquiry, request a quote or make a travel or event booking. It applies to travellers, customer contacts and people acting for a business account.

The information depends on the service you use. It may include:

• Identity and traveller details, such as names, date of birth, nationality and passport details when needed for a booking.
• Contact and account details, such as email address, phone number, billing information, login credentials and business details.
• Enquiry, quote, booking and payment records, including itineraries, traveller preferences, invoices, transaction references and refund requests. Payment providers handle card payment details.
• Technical and usage data, such as IP address, browser and device information, session activity and the pages or services you use.

We use this information to respond to enquiries, provide quotes, arrange and manage bookings, process payments and refunds, send service updates, secure accounts, prevent misuse, support customers and meet legal or accounting obligations. Where you choose to receive promotional messages, we may also send relevant offers; you can opt out of those messages.

We share the details necessary to fulfil a booking with the relevant hotel, venue, airline, transport provider, insurer, visa provider or other supplier. We also use payment, hosting and communication providers to operate the service. Some suppliers may be outside India when your travel requires it. We may disclose information when required by law or to protect our customers and services.

Cookies and similar technologies help keep you signed in, remember preferences and understand site use. You can manage cookies in your browser; disabling essential cookies may affect account features.

We use technical and organisational safeguards to protect personal information and limit access to people who need it for their work. No online system can guarantee complete security.

We keep information for as long as needed to provide services, resolve disputes and meet applicable record-keeping obligations. You may ask to access or correct your information, or request deletion where the law permits. Some booking, payment or tax records may need to be retained after a deletion request.

For privacy questions or requests, email hello@onesummit.in.